AgentecThe Agent Builders Lab
Notes on AI agents and workflows
Read Agentec’s engineering notes and product history.
3 articles
Published articles
- Outbound voice AI for appointment confirmations: a pilot guide
Design appointment confirmation calls that use current booking data, handle rescheduling and stop requests, and hand exceptions to your team.
- AI receptionist for home services: from call to booked job
Plan a voice AI receptionist for HVAC, plumbing and field services, with reliable booking, dispatcher handoff and a measurable first pilot.
- init: How Agentec approached AI agent deployment
Agentec’s August 2025 launch introduced a shared runtime with separate workflow configurations. A fictional maintenance request shows how to test a change before rollout.